Files and shares
Capacity is selected around the business's data, users, external sharing and expected growth.
Business NAS and self-hosted services
Your business data, on infrastructure you control.
Store files, team passwords, backups and recordings on a documented system built around your workload. We specify the hardware, data locations, recovery plan and what support covers before anything is ordered.
- Customer-owned hardware
- Documented access
- Tested recovery
A good fit when
You want more control, with a recovery and support plan.
Self-hosting can reduce reliance on per-user storage plans, but it moves responsibility onto the system owner. We design that responsibility into the project.
Private applications
Suitable services run on customer-owned infrastructure with documented access, updates and backups.
Recoverable systems
Backup destinations, retention, recovery targets and restore tests are agreed before the build.
Ownership at exit
The customer keeps the hardware, data, credentials and documentation if managed care is cancelled.
Named platformNo generic black-box bundle
Named data locationsPrimary and backup locations recorded
Restore testedAgreed recovery check before handover
Admin accessCredentials and ownership documented
What we support first
A focused catalogue, chosen around the workload.
The platform and scope are selected after discovery. Paid components, storage and support remain visible in the proposal.
Files, sync and sharing
Business file storage and sharing on a suitable NAS or virtual server, with user access, version retention and backup agreed. The open-source platform does not add a per-user software licence; paid components and support are separate.
Team passwords
Bitwarden-compatible password management using the official clients, with team collections, access controls, two-factor authentication options, backups and updates defined in the plan.
Business recovery
A suitable NAS, Proxmox Backup Server or named alternative. The proposal records protected workloads, destination, retention and recovery targets. A successful job is not treated as proof of recovery.
On-premises video
UniFi Protect work starts with a short qualification. Before quoting, we agree the recorder, cameras, purpose, placement, retention, who can view or export footage, and the customer's signage and privacy responsibilities. Recordings remain on the local UniFi recorder, and UniFi Protect does not add a per-camera software licence.
First, the platform you own
Hardware and deployment are a separate project.
Every service needs a suitable platform. We quote the hardware, drives, UPS, configuration, migration, backup destination, initial restore test and handover before any monthly care plan begins.
TrueNAS, Unraid, UniFi UNAS and Proxmox suit different workloads. The design begins with capacity, recovery and resilience rather than a fixed bundle.
- Discovery, design and named customer-owned hardware
- Platform configuration, migration and user setup
- Backup destination and initial restore test
- Handover documents and administrator access
Existing systems
Start with an Existing System Takeover Assessment.
This is for an existing NAS, server or self-hosted stack that we did not build. We check administrator access, supported versions, storage health, backup history, documentation and network exposure, then confirm the assessment scope and fee before work starts. Remedial work is quoted separately, and managed care begins only after the supported baseline is recorded.
It is separate from the £250 existing-UniFi captive-portal retrofit. A new self-hosted system installed by Net Intellect does not need a separate takeover assessment because discovery and testing are included in the project.
First-party experience: Net Intellect operates a three-node Proxmox environment for Nextcloud and Vaultwarden. Each customer design still follows its own capacity, recovery and resilience requirements.
Identity, SSO and UK-only backup are quoted only when the proposal names the provider or specialist, data location, recurring charge and support owner.
After handover
Run it yourself or choose managed care.
The monthly fee covers only the applications, hosts and checks named in the agreement. Hardware and initial deployment are quoted separately.
One agreed application on supported customer-owned hardware
From £49/month
- Planned updates and monitoring
- Alert triage
- Monthly health summary
- Up to 30 minutes of remote remediation
Up to three agreed services on one supported NAS or Proxmox environment
From £119/month
- Application and host monitoring
- Backup-job checks
- Monthly restore-point review
- Quarterly sample restore and capacity review
- Up to one hour of remote remediation
Up to six agreed services at one business site
From £249/month
- Documented platform monitoring
- Quarterly recovery test for one workload
- Quarterly service and capacity review
- Up to two hours of remote remediation
What is outside the monthly plans?
Monitoring runs continuously, but human response is during business hours. We do not provide a standard 24-hour self-hosted support service. Urgent business-hours work is subject to availability and the relevant support or call-out charge. Included support time does not roll over. Hardware, replacement parts, backup storage, transfer charges, new applications, migrations, major changes, routine user support, account administration, on-site visits, paid licences and out-of-scope recovery are excluded unless the agreement says otherwise.
Plans can be cancelled with 30 days' notice. The customer keeps the hardware, data, credentials and documentation. Closing migration or extended handover work is quoted before it starts.
How the project runs
From workload discovery to a documented handover.
The final proposal names the platform, costs, data locations, recovery checks and what support covers.
- 01
Qualify and discover
Confirm workload, users, capacity, existing systems, physical location, backup destination and recovery targets.
- 02
Design and quote
Itemise hardware, implementation, migration, storage or supplier charges, optional care and exclusions.
- 03
Build and test
Configure the platform, applications, monitoring and backup, then complete the agreed restore test.
- 04
Hand over or operate
Provide inventory, credentials, data locations, backup schedule, recovery targets and the agreed support route.
Start with what needs storing, sharing or protecting.
Tell us about the users, data, applications and recovery needs. We will confirm whether a NAS, one supported service or a larger Proxmox design is worth exploring.
Tell us what you need to run- 01Describe the workloadUsers, data, applications and recovery needs.
- 02Review the design and quoteHardware, deployment, backup and optional care.
- 03Build, test and hand overRecovery checks and support boundaries are documented.