Privacy notice

We collect as little as possible, and never sell what we hold.

Net Intellect is a Worcester-based UniFi network specialist. This page sets out what personal data we hold, why, where it lives, and your rights under UK GDPR. Last updated 28 August 2026.

Last updated: 28 August 2026.

About this notice

Net Intellect is a Worcester-based business network specialist. We use the Net Intellect name throughout this notice. Contact: info@netintellect.co.uk · 07432 214653.

Legal identity

Net Intellect is the trading name of Savell Martin, a UK sole trader. For UK GDPR purposes, Savell Martin trading as Net Intellect is the data controller for personal information you give us directly. Net Intellect is registered with the Information Commissioner's Office (ICO), registration reference ZC151734.

What we collect, and why

Enquiry-form submissions. When you fill in the contact form on /contact/ we receive your name, business name if supplied, email address, phone number if supplied, and your free-text brief. We use this to reply to your enquiry and discuss the next step you requested. Lawful basis: consent, recorded through the required callback checkbox. This does not subscribe you to marketing.

Newsletter subscriptions. If you enter your email address in the newsletter form and tick its separate consent box, we send the address to Brevo solely to issue a double-opt-in confirmation email. You join the newsletter list only after using that confirmation link. The newsletter is separate from business outreach and the enquiry form: subscribing does not place you in a cold-outreach campaign, and making an enquiry does not subscribe you. Lawful basis: consent. Brevo retains the subscription and confirmation record until you unsubscribe or ask us to delete it; after an opt-out, the minimum suppression record may be retained to prevent accidental re-addition.

Ad click identifiers. If you reach the site through one of our ads, the advertising network may add an identifier to the web address: a gclid, gbraid or wbraid from Google Ads, or an msclkid from Microsoft Advertising. We keep the identifier in the web address while you move between pages on this site. If you submit an enquiry, we include it with your message so we can measure which ads lead to qualified enquiries. We may share that identifier with Google or Microsoft solely for conversion measurement. We do not save it in a cookie or browser storage, build a profile of you, or use it to retarget you. Lawful basis: legitimate interest (measuring the effectiveness of our own advertising). To exclude it, remove the query string from the address before following another page or submitting a form.

Static source labels. Some links we publish, such as links in our Google Business Profile or social posts, carry ordinary utm_source, utm_medium or utm_campaign labels. If those labels are still in the address when you submit the enquiry form, we include them with your message to understand which general source prompted the enquiry. Each label is the same for everyone using that link: it contains no recipient ID, sets no cookie and is not used to profile you. Lawful basis: legitimate interest (understanding which of our own general sources lead to enquiries). You can omit it by removing the query string from the address before submitting.

Anti-bot challenge. The contact and newsletter forms use Cloudflare Turnstile to stop spam. On the newsletter form it loads only when you interact with the form. Turnstile may receive your IP address, browser characteristics and a short interaction signal to verify you are not a bot. It does not set cookies in normal "managed" mode and does not track you across sites. Lawful basis: legitimate interest (preventing automated abuse).

Email and phone contact. If you email or call us directly we keep the conversation thread and any attached documents (floor plans, photos, etc.) for the duration of any work plus six years for tax-record purposes.

Site-survey notes and proposals. Where we proceed to a survey we produce written notes and a proposal. These contain the site address and may contain photos of the building. Stored on our self-hosted Nextcloud and on the laptop used for the survey. Retained six years after the project closes.

Aggregate page-view analytics. We run Cloudflare Web Analytics on the site. This is a cookieless tool that counts visits to each page and gives us approximate country-of-visitor breakdowns. It does not set cookies, does not use localStorage, does not fingerprint, and cannot link your visits across sites. We cannot tell who you are or follow you between sessions. Your IP address briefly hits Cloudflare's edge to be counted, is anonymised, then discarded. Lawful basis: legitimate interest (knowing which content is read). Full breakdown on our cookies page.

Server logs. Our website hosting (Cloudflare) records the standard request logs (IP address, browser type, page requested, timestamp) for security and abuse-detection purposes. These rotate within 7 days and are not joined to any other data we hold.

Business-to-business outreach

Net Intellect markets its services to other businesses. We send introductory or follow-up emails to corporate subscribers where our local network services may be relevant. Where we do this:

  • Where the details come from. We obtain company names and business contact details from the Companies House public register, other public business sources and, where used, a business-contact data service. A follow-up may also use the details from our earlier outreach record. We do not buy marketing lists.
  • Lawful basis. Legitimate interest: introducing a relevant local business service. We restrict unsolicited outreach to corporate subscribers, for which business-to-business electronic marketing is permitted under the Privacy and Electronic Communications Regulations (PECR). We do not send unsolicited outreach to sole traders or personal email addresses.
  • Delivery status. Our email provider tells us whether a message was delivered, bounced, blocked, unsubscribed or reported as spam. We use those technical events to protect delivery and suppress addresses where needed; they never add an address back into outreach.
  • Your control. Every outreach email clearly identifies Net Intellect and carries an unsubscribe link. Using it records the opt-out and suppresses the address from further outreach. You can also email info@netintellect.co.uk at any time to object, or to ask us to delete your details.
  • Replies and enquiries. Any reply from you or contact-form enquiry stops the automated cold-email sequence so it can be handled by a person. It does not add you to another marketing list. If you object or opt out, we keep only the minimum suppression record needed to prevent your address being added to outreach again.
  • Retention. We keep a cold-outreach contact record for no longer than 12 months after its latest recorded activity unless it becomes an enquiry, customer or active opportunity. When an active record is removed, or someone objects, we retain only the minimum suppression record needed to prevent that address being added to outreach again.

This outreach is entirely separate from the contact form: details you submit through /contact/ are never added to an outreach list.

What we do not do

  • No advertising or behavioural tracking. Aside from the ad conversion measurement described above (which sets no cookie, stores nothing on your device and builds no profile of you), we run no Google Analytics, no Facebook Pixel, no LinkedIn Insight Tag, no retargeting pixels, and no behavioural advertising cookies of any kind. The only third-party scripts the site loads are Cloudflare's cookieless Web Analytics beacon and Cloudflare Turnstile on the contact and newsletter forms (both explained above).
  • No marketing cookies. The website does not set non-essential cookies, so no consent banner is required.
  • No data sales. We never sell or rent personal data. We share it only with the service providers described below where that is needed to provide the service or run the stated processing.
  • No solely automated decision-making. A person reviews quotes and service decisions.

Captive portals and Guest WiFi services

Where we design and install a branded Guest WiFi portal for a customer, that customer is the data controller for the email opt-ins captured by the portal, not us. We act as the data processor on its behalf. The configured consent journey includes an unticked opt-in box, a clear privacy notice link to the customer's own privacy page and a "continue without signing up" link that does not make WiFi access conditional on marketing consent.

If you use a Guest WiFi portal operated for a venue and want your data removed, contact the venue directly; it controls how the list is used. Consented opt-ins are available to the venue as a downloadable spreadsheet (CSV). If a customer requests a direct Mailchimp or Brevo connector, it is scoped, built and acceptance-tested against that customer’s account at go-live.

Where your data lives

Contact-form submissions are delivered via Resend (a US-based transactional email service; we rely on its EU-approved standard contractual clauses for the transfer, and use it solely to relay your form submission and send you a one-off confirmation that it arrived) into our info@netintellect.co.uk mailbox, which is hosted by Spacemail (Spaceship's UK-served business email). Day-to-day email correspondence after that point lives in the same Spacemail mailbox. Anti-bot verification and server-side form handling are provided through Cloudflare. Aggregate page-view counts are processed by Cloudflare Web Analytics (no personal identifiers, no cookies). Site-survey notes and proposals are stored on our self-hosted Nextcloud running on UK soil at our Worcester base. Backups are encrypted and held on a separate UK-located disk. Web hosting is on Cloudflare's global edge network.

The business outreach described above is run through Mautic (our self-hosted marketing-automation platform) with Brevo as the email-delivery provider. Where you subscribe to the Net Intellect newsletter, Brevo separately processes the subscription request, double-opt-in confirmation, newsletter delivery and unsubscribe status; the address is not added to the cold-outreach audience. Before first outreach contact, email addresses may be located via Hunter.io and are checked for validity by ZeroBounce; those providers process only the email address (and, for Hunter.io, a business name) for that single purpose. Every marketing email carries an unsubscribe link. We do not use individual newsletter opens or clicks to make outreach decisions.

The third parties named above are our sub-processors and data sources. Other than sharing the ad click identifiers described above for conversion measurement, we do not use any third-party CRM, behavioural-advertising network, or cross-site tracking service.

Your rights

Under UK GDPR you have the right to: access a copy of any personal data we hold about you; correct anything that's wrong; ask us to delete it (subject to our legal record-keeping obligations); restrict or object to certain processing; and complain to the Information Commissioner's Office (ico.org.uk) if you think we've handled your data badly.

To exercise any of these rights, email info@netintellect.co.uk. We handle rights requests within the applicable legal time limit, normally one calendar month.

Changes to this notice

We'll update this notice if how we collect or hold data changes. The "last updated" date at the top will reflect the most recent revision. Material changes will be flagged on the homepage for at least two weeks.

Your information

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